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Ener-G-Polari-T Products assures your satisfaction by offering a 60 day return policy. Please follow these simple steps below.

All return requests must be received within 60 days from invoice date.

  • You must have a Return Authorization Number.
  • Email address to support@energpolarit.com. Note: No one has ever used this email address.
  • Reason for return must be given.
  • Returns sent without a Return Authorization number will not be accepted.
  • All returns must be postmarked within 5 business days of receiving return authorization and must be returned in original condition.
  • A copy of the invoice must accompany the return.
  • Clearly write the Return Authorization Number that was given to you on the outside of the securely sealed return package.
  • Ener-G-Polari-T does not accept return authorization requests after 60 days from invoice date and does not accept goods postmarked after 5 days from return approval.
  • Special Order items, Sale and Clearance items, Videos, DVDs and reference materials cannot be returned.
  • Amount refunded will be for the purchase price less shipping and a 10% restocking fee on returned Dio-Mids, Dio-Pads, Energy-Wraps and Circuit Breaker Diodes.

Postage, shipping and handling charges are not reimbursable.
Please send returns to:

Ener-G-Polari-T Products Returns
P.O. Box 12430
Scottsdale, AZ. 85267

Once your package is received, a refund check will be issued for the amount of the item, less all shipping and a 10% restocking fee as listed above.

Please allow a short processing period to fill your refund. This usually requires 5 business days providing that the returned item(s) has met the above criteria. During certain seasons time expectancy may vary.

 

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